You can sort a campaign call list based on applicable CRM fields. The call list takes priority based on the sort order you specified. When a campaign runs, calls are placed based on the sorted order. For example, you can sort a call list by Expense Last 6 Months in descending order to place calls to the customers bearing highest expenses first.
Note: You cannot modify the sort order after initiating a campaign.
To specify sort order for a campaign call list:
Note: You can sort any text field in the ascending or descending order.
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