Call Park allows you to park the call in its very own automatically-numbered parking space. The parking space number is displayed on Switchboard Pro, allowing you to communicate the parking space number to a contact by chat, or use the 8x8 paging service to announce the parked call to other contacts. With Switchboard Pro, you can:
You can park a live call using the Contact Details or the Active Call drop-down menu.
To park an active call using the Contact Details:
To park an active call using the Active Call drop-down menu:
Note: My Branch is the Virtual Office branch office to which the Switchboard Pro receptionist is registered. Parking a call on My Branch is useful when the receptionist and contacts are registered to the same branch office.
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