8x8 communicates the Bria PC installation URL and license key via email. You can perform a silent installation or attended installation of Bria. An administrator can deploy in batches on multiple agent stations, or allow an agent to perform the attended installation. Clicking the installation URL in the email guides you through the Bria installation process using a Setup Wizard.
Note: Bria 4.1 for Windows can upgrade from the application under Help > Check for Updates. Users can download and upgrade automatically when prompted on older versions of Bria 4. You must reinstall all your settings after the upgrade.
You are now ready to configure Bria to process Virtual Contact Center calls.
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