8x8 issues softphone licenses to Virtual Contact Center customers, allowing them to manage all contact center communications from the desktop. CounterPath Bria
The configuration procedure in this document applies to Bria users for Mac only. Windows users of Virtual Contact Center are issued licenses to CounterPath Bria for Windows.
For details on Bria for Windows, see our guide on configuring Bria for Virtual Contact Center on Windows.
Configuring and testing Bria is a three-step process:
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