Run the Standard Version of the 8x8 Network Utility for Mac

It is important to run the 8x8 Network Utility on the same network or VLAN on which you run your phones, in addition any other network which you may use for the Virtual Office desktop app and Virtual Office mobile app.

For a full diagnosis of your network, you are required to run two different sets of tests; first, you must run the baseline test, followed by the monitor test. If required, you may also run a custom test tailored to the needs of your network.