Get the Employee Status report

Need to see how many of your agents are on a call at any given time, or review the current and last-used status of your employees? With Analytics for 8x8 Work, you can track the status of all employees within the phone system in the Display Status and Employee Activities views, and get a better picture of how to optimize call center service. To get a better understanding of employee status at any time, you can search by first name or last name, or filter alphabetically.