Virtual Office


Virtual Office Analytics – An Overview

Version 1.0

Revision 1.0



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What's New?
Comparison of Metrics
Get Started
About Dashboards
Use Cases
What are Widgets?
Create Dashboards Using Widgets
Add a Queue Summary Widget
Add an Agent Performance Widget
Add an Agent Status Widget
Add an Agent Resources Widget
Add a Single Metric Widget
Add Custom Metrics
Set Thresholds
Manage Thresholds
Share Dashboards
Revoke a Shared Dashboard Link
Define a Home Dashboard
Share Wallboards





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