8x8 offers Switchboard Pro, a web-based application that gives a graphical overview of all incoming calls to help you manage your phone system. Once you assign Switchboard Pro to a user profile, a receptionist or switchboard operator can route callers to the desired destination right from the desktop.
Switchboard Pro is an optional feature that can be purchased separately.
To configure Switchboard Pro, you need to name your switchboard first, and then assign a user profile to it.
To configure a switchboard:
For information on how to launch and use Switchboard Pro, refer to the Switchboard Pro User Guide.
Open topic with navigation