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Change Extension Numbers

The default extensions in 8x8 Virtual Office start at 1001. The Change Extension Numbers feature allows you to change a selected individual extension number, or customize multiple extensions at once. You can change the extensions to eight-digit numbers, for example, or start at 2001. You can enter a new extension number, or simply use auto-suggest for the system to suggest one. The Extension Usage Map on the right side of the screen provides a list of available and reserved extensions for your reference.

To change extension numbers:

  1. Click Phone System in the top navigation bar.
  2. Click Change Extension Number.
  3. Refer to the Extension Usage Map to see available extension numbers.
  4. To change multiple extensions:
  5. To change individual extensions:
  6. Click Save Changes at the bottom of the screen.


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