Run the standard version of the 8x8 Network Utility for Windows

It is important to run the 8x8 Network Utility on the same network or VLAN on which you run your phones, in addition any other network which you may use for the 8x8 Work for Desktop and 8x8 Work for Mobile.

For a full diagnosis of your network, you are required to run two different sets of tests; first, you must run the baseline test, followed by the monitor test. If required, you may also run a custom test tailored to the needs of your network.